Logística e transporte: análise da terceirização do transporte de uma empresa fabricante de mangueiras
In recent years due to increasing intensification of the competitive environment and increasingly demanding customers, logistics has been considered as a factor of constant improvement within the company and also as a way to gain competitive advantage, once that add value to the product. Transport i...
Autor principal: | Variza, João Ernesto |
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Formato: | Trabalho de Conclusão de Curso (Graduação) |
Idioma: | Português |
Publicado em: |
Universidade Tecnológica Federal do Paraná
2020
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Assuntos: | |
Acesso em linha: |
http://repositorio.utfpr.edu.br/jspui/handle/1/12837 |
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Resumo: |
In recent years due to increasing intensification of the competitive environment and increasingly demanding customers, logistics has been considered as a factor of constant improvement within the company and also as a way to gain competitive advantage, once that add value to the product. Transport is considered one of the main logistics functions, as well as representing the largest share of logistics costs in most organizations, it has a fundamental role in the performance of many dimensions of customer service and the product it moves between different stages in the supply chain. The users expects to get a better operating performance, higher availability and capacity of transportation service and a lower cost, for this the company has two options: to have the shuttle service and equipment or hire a third party. Because to these facts the present work is to propose outsourcing the transportation company as a way to concentrate investments in its core activity. For this were collected informations for analysis, with the directors of the company, through interviews and checking documents with information related to the production and transport processes. To calculate, spreadsheets were constructed using the software Microsoft Excel and analysis were made using the theoretical study. The results showed thatthe company has a high cost in transportation, due to the fact that the averagemonthly mileage traveled by the truck is 2500 km, well below the normal amount, which is around 7000 km/month, if this mileage was greater costs would be lower. Assessing the characteristics of the procedure currently used in the company under study, it is suggested to consider outsourcing of transport that is will bring significant benefits, enabling reduced costs and focus on core activity. Levels of customer service, a factor that the company considers very important and well done internally, with partners can be guaranteed structured, committed and measuring their efficiency to customers. |
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