Registro fonte: Use of wikis in organizational knowledge management

Use of wikis in organizational knowledge management

This article presents the mapping of wiki tool functions in the organizational processes of knowledge management. Mapping these functions and their individual weights in the overall process will identify opportunities for decision-making and the optimization of knowledge sharing, a recognized asset...

ver descrição completa

Principais autores:	Sencioles, Sabrina Vitório Oliveira, Santoyo, Alain Hernández, Strauhs, Faimara do Rocio
Formato:	Artigo
Idioma:	Inglês
Publicado em:	Curitiba 2018
Assuntos:	Gestão do conhecimento Processo decisório Knowledge management Decision making CNPQ::CIENCIAS SOCIAIS APLICADAS
Acesso em linha:	http://repositorio.utfpr.edu.br/jspui/handle/1/3335 http://dx.doi.org/10.4236/sn.2016.51005
Tags:	Adicionar Tag Sem tags, seja o primeiro a adicionar uma tag!

id	riut-1-3335
recordtype	dspace
spelling	riut-1-33352018-08-15T21:01:28Z Use of wikis in organizational knowledge management Sencioles, Sabrina Vitório Oliveira Santoyo, Alain Hernández Strauhs, Faimara do Rocio Gestão do conhecimento Processo decisório Knowledge management Decision making CNPQ::CIENCIAS SOCIAIS APLICADAS This article presents the mapping of wiki tool functions in the organizational processes of knowledge management. Mapping these functions and their individual weights in the overall process will identify opportunities for decision-making and the optimization of knowledge sharing, a recognized asset in differentiation and organizational competitiveness. This is an exploratorydescriptive case study based on data collected from a questionnaire applied to 80 IT workers employed at a multinational company in Brazil. The use of mixed methods in data analysis was complemented by content analysis of the research corpus created. A theoretical model is graphically developed following Nonaka and Takeuchi’s knowledge spiral model (1997), a conventional model in knowledge management. In addition, an indicator of the individual contribution of each step in the conversion process of tacit into explicit knowledge is introduced. This case study alone does not enable a generalization of the findings. Therefore, a replication of the process and especially multiple testing of the constructed indicator are indispensable to its validation. Validation of the use of the wiki tool functions will allow the future development of measurements that can be directly employed in the organizational decision-making process. Statistically, a theoretical model is qualitatively discussed, which enables the construction of an initial indicator of the weight of individual contribution of steps in the knowledge generation process using the knowledge spiral model. 2018-08-15T21:01:28Z 2018-08-15T21:01:28Z 2016 article SENCIOLES, Sabrina Vitório Oliveira; SANTOYO, Alain Hernández; STRAUHS, Faimara do Rocio. Use of wikis in organizational knowledge management. Social Networking, v. 5, n. 1, p. 39-56, 2016. Disponível em: <http://www.scirp.org/Journal/PaperInformation.aspx?PaperID=63155>. Acesso em: 29 jun. 2017. 2169-3323 http://repositorio.utfpr.edu.br/jspui/handle/1/3335 http://dx.doi.org/10.4236/sn.2016.51005 eng Social Networking openAccess Attribution 4.0 International http://creativecommons.org/licenses/by/4.0/ application/pdf Curitiba Brasil
institution	Universidade Tecnológica Federal do Paraná
collection	RIUT
language	Inglês
topic	Gestão do conhecimento Processo decisório Knowledge management Decision making CNPQ::CIENCIAS SOCIAIS APLICADAS
spellingShingle	Gestão do conhecimento Processo decisório Knowledge management Decision making CNPQ::CIENCIAS SOCIAIS APLICADAS Sencioles, Sabrina Vitório Oliveira Santoyo, Alain Hernández Strauhs, Faimara do Rocio Use of wikis in organizational knowledge management
description	This article presents the mapping of wiki tool functions in the organizational processes of knowledge management. Mapping these functions and their individual weights in the overall process will identify opportunities for decision-making and the optimization of knowledge sharing, a recognized asset in differentiation and organizational competitiveness. This is an exploratorydescriptive case study based on data collected from a questionnaire applied to 80 IT workers employed at a multinational company in Brazil. The use of mixed methods in data analysis was complemented by content analysis of the research corpus created. A theoretical model is graphically developed following Nonaka and Takeuchi’s knowledge spiral model (1997), a conventional model in knowledge management. In addition, an indicator of the individual contribution of each step in the conversion process of tacit into explicit knowledge is introduced. This case study alone does not enable a generalization of the findings. Therefore, a replication of the process and especially multiple testing of the constructed indicator are indispensable to its validation. Validation of the use of the wiki tool functions will allow the future development of measurements that can be directly employed in the organizational decision-making process. Statistically, a theoretical model is qualitatively discussed, which enables the construction of an initial indicator of the weight of individual contribution of steps in the knowledge generation process using the knowledge spiral model.
format	Artigo
author	Sencioles, Sabrina Vitório Oliveira Santoyo, Alain Hernández Strauhs, Faimara do Rocio
author_sort	Sencioles, Sabrina Vitório Oliveira
title	Use of wikis in organizational knowledge management
title_short	Use of wikis in organizational knowledge management
title_full	Use of wikis in organizational knowledge management
title_fullStr	Use of wikis in organizational knowledge management
title_full_unstemmed	Use of wikis in organizational knowledge management
title_sort	use of wikis in organizational knowledge management
publisher	Curitiba
publishDate	2018
citation	SENCIOLES, Sabrina Vitório Oliveira; SANTOYO, Alain Hernández; STRAUHS, Faimara do Rocio. Use of wikis in organizational knowledge management. Social Networking, v. 5, n. 1, p. 39-56, 2016. Disponível em: <http://www.scirp.org/Journal/PaperInformation.aspx?PaperID=63155>. Acesso em: 29 jun. 2017. 2169-3323
url	http://repositorio.utfpr.edu.br/jspui/handle/1/3335 http://dx.doi.org/10.4236/sn.2016.51005
_version_	1805315470670168064
score	10,814766

Use of wikis in organizational knowledge management

Registros relacionados