Service Roadmapping (SRM): planejamento de novos serviços para o varejo supermercadista com base no Technology Roadmapping (TRM)
The objective of this paper is study the contribution of the Method Service Roadmapping to the new services planning, based on the Technology Roadmapping (TRM), at a Brazilian supermarket chain located on Parana State. The changes suffered for the retail trade sector contributes for the alteration o...
| Autor principal: | Zander, Vicente Toniolo |
|---|---|
| Formato: | Dissertação |
| Idioma: | Português |
| Publicado em: |
Universidade Tecnológica Federal do Paraná
2018
|
| Assuntos: | |
| Acesso em linha: |
http://repositorio.utfpr.edu.br/jspui/handle/1/3619 |
| Tags: |
Adicionar Tag
Sem tags, seja o primeiro a adicionar uma tag!
|