Ulixes, um aplicativo do tipo field service management system

The inherent complexity in the process of managing field services provided by a company led to the development of several systems in order to organize such activity flow. These applications, in general, respond unsatisfactorily to the user requirements. This work intends, based on a broad survey of...

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Principais autores: Hoffmann, Daniel, Moraes, Tatiana Romanovski Guill
Formato: Trabalho de Conclusão de Curso (Graduação)
Idioma: Português
Publicado em: Universidade Tecnológica Federal do Paraná 2020
Assuntos:
Acesso em linha: http://repositorio.utfpr.edu.br/jspui/handle/1/9796
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Resumo: The inherent complexity in the process of managing field services provided by a company led to the development of several systems in order to organize such activity flow. These applications, in general, respond unsatisfactorily to the user requirements. This work intends, based on a broad survey of requirements, to meet those needs more completely. For this, will be used a new paradigm for systems development, the RIA (Rich Internet Applications), which combines an excellent user experience with ease of maintenance and updating of Web tools, with the intention to build a new application at the end of the process that summarizes those requirements.