Síndrome de Burnout e a qualidade de vida: um estudo na realidade dos colaboradores de escritórios contábeis
This work had as its theme the Burnout Syndrome and the Quality of Professional Life in the employees of accounting offices. Burnout syndrome develops from a prolonged period of stress at work, being a response to pressure, chronic tension at work, generated from direct contact with other people, fo...
| Autor principal: | Oliveira, Amanda Xavier de |
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| Formato: | Trabalho de Conclusão de Curso (Especialização) |
| Idioma: | Português |
| Publicado em: |
Universidade Tecnológica Federal do Paraná
2021
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| Assuntos: | |
| Acesso em linha: |
http://repositorio.utfpr.edu.br/jspui/handle/1/26243 |
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| Resumo: |
This work had as its theme the Burnout Syndrome and the Quality of Professional Life in the employees of accounting offices. Burnout syndrome develops from a prolonged period of stress at work, being a response to pressure, chronic tension at work, generated from direct contact with other people, focused attention and great professional responsibility. Quality of Life at Work is a differentiated form of life within the organization that seeks employee development as well as business efficiency. In this sense, this study aimed to analyze whether there is a relationship between Burnout syndrome and the Quality of Professional Life (QVP) in accounting firm employees. This research is classified as descriptive and has a quantitative approach, fitting as a survey. In the collection of data for analysis, we used the instruments CBI (Copenhagen Burnout Inventory) and QVP-35 (Quality of Professional Life). Regarding personal burnout 17% of the sample had high levels; In the work-related dimension, 21.4% showed high levels of burnout and in relation to the patient-related dimension, 10.6% had a high level. Regarding Professional Quality of Life, the dimension with the highest score was intrinsic motivation with 6.49 out of 10, followed by Quality of Life at Work (6.5), with the other dimensions Organizational Support and Workload. with a score of 6.28 and 5.38 respectively. By analyzing the correlation between the variables Burnout Syndrome and Professional Quality of Life, the results showed low correlation indices, that is, the Burnout constructs showed a significant positive positive correlation with each other, however when correlated these constructs with the dimensions of the QVP. , the results were mostly significant positive low correlation. |
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