Seis sigma e suas aplicações: um estudo de caso em uma empresa do Mercosul

This academic work is the result of a theoretical and practical assessment of how the quality measurement method called Six Sigma can be appropriated to become in more competitive a specific production process of a wireless company and electric cables. The chosen object of study was the flagship pro...

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Autor principal: Veloso, Fernando Ruiz
Formato: Trabalho de Conclusão de Curso (Graduação)
Idioma: Português
Publicado em: Universidade Tecnológica Federal do Paraná 2020
Assuntos:
Acesso em linha: http://repositorio.utfpr.edu.br/jspui/handle/1/5638
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Resumo: This academic work is the result of a theoretical and practical assessment of how the quality measurement method called Six Sigma can be appropriated to become in more competitive a specific production process of a wireless company and electric cables. The chosen object of study was the flagship production segment in the company's sales, stranded copper cables of 1, 2 and 4 mm square. It proposes a literature review in which it discusses the concepts of quality approaching its historical stages, highlighting the Six Sigma model and the characteristics of its implementation using as a methodological model reference the DMAIC tool. These concepts served to support the case study in a leading company in Paraguay, specializes in producing wires and cables.